Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

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Just a few seconds after sending, my phone will show that I have a new message on my IMAP, but currently I have been waiting 10 minutes on my Outlook (2 send and receives) and no email listed yet.



mailbox not updating on IMAP

You may want to check your firewall for policies regarding IMAP. Some reference links I read thru though I don't fully understand all of what is being discussed. I have not tried the add-on yet I am going to experiment. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. My VPN was working in the background, even though the file was closed. That means that Mail app fully connected to server , asked for statuses, but not displaying anything.

mailbox not updating on IMAP

Additional resources



To resolve the IMAP issue, I will explain different solutions in the upcoming Outlook OST vs PST repair section of the article. To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server. I was a little hesitant but went ahead and let it completely remove all the synced items from the account off of my iPhone.

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I have several email accounts / IMAP set-up. So looking at my tree of Fix Outlook and Office 365 Errors 2025 email accounts one inbox might have 10 mail total and 3 unread form earlier. It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant tell if there is new mail or not until I click on them.

Chosen solution



I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update



After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone. During the initial startup of Outlook, it will send and receive and get new inbox repair tool alternative mail. But if I leave my email open with the inbox selected, it will not populate any new mail items. In this article, I have explained various ways to solve IMAP folders are not syncing.



mailbox not updating on IMAP

Just a few seconds after sending, my phone will show that I have a new message on my IMAP, but currently I have been waiting 10 minutes on my Outlook (2 send and receives) and no email listed yet. If an IMAP Inbox isn't displaying new messages as they arrive at the server, but only when the Inbox is selected, there is something wrong with the setup. Run TB in safe mode (hold Shift when you launch TB) and see if it makes any difference. Note also that when you click Get Messages, only the currently selected account is checked; click the drop-down to check a specific account or Get All New Messages (Shift+F5). The setting isn't present for folders that are automatically checked, such as Inbox.

  • Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
  • I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
  • If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth.
  • One other thing I would check for is corrupted OST files.
  • When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.
  • Everything works great for the most part, except with our IMAP users.
  • The issue persists with PC connected directly to the internet with no router or firewall in between.
  • Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.


Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail. All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth. Try attacking it from that angle and see what you find.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



If I click off of inbox and down to sent item, then click back on inbox, all of the new mail will populate. The problem can be caused by either improper settings or a damaged send/receive group within Outlook. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...



These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.
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